Shipping policy
Thank you for choosing TALIANETWORK TECHNOLOGY COLTD. We are a US-based online retail store focusing on diverse styles of fashion bags and daily bag accessories. We always adhere to standardized order processing and compliant cross-border logistics management. Through strict pre-shipment inspections and professional shockproof packaging, we ensure every customer receives high-quality, intact bag products within a stable delivery schedule.
1. Order Processing Time
All confirmed and fully paid bag orders will complete internal review, quality inspection and customized protective packaging within 1 to 3 business days. Our warehouse only conducts daily operations on working days, and all order processing work will be suspended on weekends and U.S. official public holidays.
During holiday promotions and shopping peak periods with surging order volume, regular processing cycles may be appropriately extended. Our team will proactively send email reminders to customers once obvious delays occur, ensuring users keep track of the latest order status in real time.
2. Shipping Rates and Delivery Estimates
Shipping fees for all bag orders are dynamically calculated according to package weight, outer size and shipping region. The final shipping cost will be clearly displayed on the checkout page before payment, without any hidden fees or extra charges.
We provide unified standard shipping service for all in-stock bag products, with an estimated delivery time of 15 business days after warehouse delivery. This duration is only for reference. The actual arrival time of packages may be affected by logistics carrier scheduling, customs clearance efficiency, extreme weather, regional logistics restrictions and holiday service adjustments.
3. Shipment Confirmation and Order Tracking
After your bag order passes all pre-delivery quality inspections and is officially dispatched, you will receive an automatic system confirmation email, which includes your exclusive tracking number and corresponding logistics operator information.
Logistics tracking data will be synchronized to the official query platform and available for real-time checking within 24 to 48 hours after carrier pickup. Brief data synchronization delays are common in cross-border logistics. You can contact our customer service team for manual follow-up if no valid tracking updates are displayed after 48 hours.
4. Incorrect Address Disclaimer
Customers shall take full responsibility for filling in accurate, complete and valid shipping addresses, zip codes and contact information during order settlement. Please verify all delivery details carefully before completing payment to avoid delivery failure and package returns.
TALIANETWORK TECHNOLOGY COLTD shall not be liable for misdelivery, delivery failure or package loss caused by wrong, missing or invalid address information provided by customers. If packages are returned due to address errors, customers need to bear all reshipping costs independently, and the original shipping fee is non-refundable.
5. Lost or Damaged Packages
If your package is confirmed lost during cross-border transportation, please submit a loss feedback application to our after-sales team within 3 calendar days after the expected delivery date. We will cooperate with formal logistics channels to carry out comprehensive traceability investigation and solve the problem efficiently.
Long-distance transportation may cause unavoidable extrusion, friction and collision, leading to damaged packaging or partial abrasion of bag products. If you receive defective or damaged goods, please contact our after-sales staff within 24 hours after receipt, and provide complete clear original photos of the outer packaging and damaged product parts as valid proof. We will verify the situation and deliver targeted solutions promptly.
6. Bag Care and Usage Notice
Our bag series are made of leather, canvas, nylon and other high-quality wearable materials. Each product is equipped with exclusive material-adapted care guidelines, covering scientific daily use, decontamination cleaning and dry storage methods to protect the product texture and extend service life.
Product discoloration, deformation, accessory falling off and structural damage caused by irregular cleaning, humid storage environment, private disassembly and artificial misuse do not belong to quality problems. TALIANETWORK TECHNOLOGY COLTD will not undertake warranty maintenance and compensation responsibilities for non-human quality damage.
7. International Shipping and Customs Notice
All international cross-border shipments are subject to the destination country’s commodity supervision rules and foreign trade policies, which may generate import tariffs, customs clearance service fees and other statutory taxable expenses.
All customs-related fees incurred during transportation are fully borne by the customer. Product prices and shipping fees do not include any customs costs. We are not responsible for package detention, forced return and economic losses caused by customers’ failure to pay customs fees or violation of local import management regulations.
8. Contact Information
If you have any questions or consultation needs about our shipping rules, logistics progress and delivery services, please contact our official customer service team through the following valid channels:
Trade Name: TALIANETWORK TECHNOLOGY COLTD
Phone Number: +1 838-235-8677
Email: service@coopertrades.shop
Physical Address: 6222 Eureka Rd, Granite Bay, CA 95746, United States